Thursday, December 19, 2013

Measuring the effectiveness of foresight

Lately I've been thinking about how to measure whether or not foresight work has been effective for an organizational client.  Not that this is a new topic by any stretch of the imagination, but it struck me the other day that, well, of course you can try to measure the impact of your foresight work.

A starter list of metrics might include:
  • Did you (the organization) develop a new product or service or enter a market (that is profitable), which you otherwise would not have, based on some finding or outcome from the foresight work?
  • Did you create a new market as a result of the foresight work?
  • Did you end a product or service or leave/avoid a market that you otherwise would not have, as a result of the work?
  • Did you avoid, or were you unusually prepared for, an event or development as a result of the work?
  • Did you establish something aspirational (vision or goals) as a result of the work, which continues to inspire and orient the organization?
  • Did you establish an ongoing foresight activity (like scanning) as a result of the work that continues to inform organizational decision-making?
We'll keep working on this list, but it's a reasonable place to start.

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